AI-Powered Healthcare Automation

Intelligent AI Agents forHealthcare Operations

Deploy specialized AI agents that handle patient communication, automate workflows, improve medical coding accuracy, and orchestrate complex healthcare operations across your entire practice.

Four Types of AI Agents

Each agent type is specialized for specific healthcare workflows, working together to create a comprehensive automation platform.

Voice AI Agents

Conversational Healthcare Automation

AI-powered voice agents that handle patient calls, appointment scheduling, insurance verification, and follow-up care with natural conversation.

Key Features:

  • 24/7 appointment scheduling and rescheduling
  • Insurance verification and pre-authorization
  • Post-care follow-up and medication reminders
  • Multilingual patient support (50+ languages)
  • Integration with existing phone systems

Common Use Cases:

  • Patient appointment management
  • Insurance and billing inquiries
  • Prescription refill requests
  • Post-visit care instructions
  • Emergency triage and routing

Browser Automation Agents

Intelligent Workflow Automation

Smart browser agents that navigate EHR systems, patient portals, and healthcare applications to automate repetitive administrative tasks.

Key Features:

  • EHR data entry and navigation automation
  • Patient portal message management
  • Insurance portal claims processing
  • Lab results distribution automation
  • Multi-system workflow coordination

Common Use Cases:

  • Electronic health record management
  • Patient portal administration
  • Insurance claims processing
  • Lab result distribution
  • Appointment confirmation workflows

Medical Coding AI Agents

Automated Documentation & Coding

AI agents specialized in medical coding, documentation assistance, and billing optimization to improve accuracy and reduce administrative burden.

Key Features:

  • Real-time ICD-10 and CPT coding assistance
  • Clinical documentation quality improvement
  • Billing code optimization and compliance
  • Revenue cycle acceleration
  • Audit trail and compliance monitoring

Common Use Cases:

  • Medical coding automation
  • Clinical documentation improvement
  • Billing accuracy optimization
  • Compliance monitoring
  • Revenue cycle management

MCP Server Integration

Multi-System Orchestration

Model Context Protocol servers that enable seamless communication and data flow between different AI agents and healthcare systems.

Key Features:

  • Cross-platform data synchronization
  • Custom protocol development
  • Real-time workflow orchestration
  • Enterprise system integration
  • Scalable agent deployment architecture

Common Use Cases:

  • Multi-system data integration
  • Workflow orchestration
  • Custom healthcare protocols
  • Enterprise agent deployment
  • Real-time system communication

Why Choose HealthSync AI Agents?

Our AI agents are specifically designed for healthcare, ensuring compliance, accuracy, and seamless integration with your existing systems.

24/7 Availability

AI agents work around the clock, ensuring patients can access services anytime.

HIPAA Compliant

All agents are built with healthcare compliance and security as top priorities.

Instant Response

Eliminate wait times with immediate AI-powered responses and actions.

Scalable Operations

Handle unlimited concurrent interactions without additional staffing.

Data-Driven Insights

Comprehensive analytics and reporting on all agent interactions.

Customizable Workflows

Tailor agent behaviors to match your specific practice requirements.

Seamless Healthcare System Integration

Our AI agents integrate with all major healthcare systems and platforms, ensuring smooth workflow automation across your entire practice.

Electronic Health Records

Epic

Complete EHR integration with Epic systems

Cerner

Seamless Cerner workflow automation

athenahealth

Native athenahealth connectivity

Allscripts

Full Allscripts system integration

Practice Management

NextGen

NextGen practice management integration

eClinicalWorks

eClinicalWorks workflow automation

DrChrono

DrChrono system connectivity

Practice Fusion

Practice Fusion integration

Billing & Revenue

Kareo

Automated billing with Kareo

AdvancedMD

AdvancedMD revenue cycle integration

Greenway

Greenway billing automation

ChartLogic

ChartLogic system integration

Frequently Asked Questions

Everything you need to know about HealthSync AI Agents

What types of AI agents does HealthSync offer?

HealthSync offers four types of AI agents: Voice AI Agents for patient communication and call handling, Browser Automation Agents for EHR and workflow automation, Medical Coding AI Agents for documentation and billing, and MCP Server Integration for system orchestration. Each agent type is designed to handle specific healthcare workflows while working together seamlessly.

How do Voice AI Agents handle complex medical conversations?

Our Voice AI Agents are trained specifically for healthcare conversations and can handle appointment scheduling, insurance verification, prescription refills, and basic medical inquiries. For complex medical situations or emergencies, they use intelligent escalation protocols to immediately transfer calls to appropriate medical staff with full context.

Can Browser Automation Agents work with our existing EHR system?

Yes, our Browser Automation Agents work with all major EHR systems including Epic, Cerner, athenahealth, and Allscripts. They can navigate web interfaces, enter data, and automate repetitive tasks without requiring API access. We also provide custom automation for proprietary systems.

How accurate are the Medical Coding AI Agents?

Our Medical Coding AI Agents achieve over 95% accuracy in ICD-10 and CPT coding. They're trained on millions of medical records and continuously updated with the latest coding guidelines. The agents also provide confidence scores and flag uncertain cases for human review, ensuring billing accuracy and compliance.

What is MCP Server Integration and why do I need it?

MCP (Model Context Protocol) Server Integration enables seamless communication between different AI agents and your healthcare systems. It orchestrates workflows across multiple platforms, ensures data consistency, and allows agents to work together efficiently. This is essential for complex healthcare operations that span multiple systems.

How long does it take to deploy AI agents?

Most healthcare practices can deploy HealthSync AI agents within 30 days. This includes system integration, workflow customization, staff training, and gradual rollout. We provide dedicated implementation support and ensure minimal disruption to your current operations.